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AshP2008 Author

Level 1

4 points

Update fail

I updated my iphone7, and can no longer hear out of the ear piece part of the phone. I can only hear callers and YouTube (type platforms) on speaker phone. Ugh-

iPhone 7 Plus

Posted on Oct 13, 2022 9:39 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

414,794 points

Posted on Oct 13, 2022 9:40 AM

If you have a hearing or sound issue on your device then please try some of these processes to set it right

If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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