Iphone 12 Pro Max Dropped, no wifi, cellular, or bluetooth.

I recently dropped my iphone down some stairs, the screen is cracked from the top left to bottom right and the top left of the frame is slightly loose, back glass broken as well, which i would still use the device if only the Cellular, WI-FI, and Bluetooth were working! When i click the Wi-Fi settings the slider is greyed out and doesn't move, when i click on the Bluetooth settings it is just a constant loading circle, and when i click on cellular it says Error an update is required to use cellular data on this phone. Excuse me? All of this was working fine before i dropped it, but how am i supposed to update the phone when it CANT CONNECT TO THE INTERNET AT ALL?

iPhone 12 Pro Max, iOS 16

Posted on Oct 14, 2022 12:47 AM

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Question marked as Top-ranking reply

Posted on Oct 14, 2022 1:13 AM

You should get the phone diagnosed and repaired, dropping the iPhone has damaged the hardware inside.

Visiting an Authorized Apple Service Provider next to your place should be the fastest way to get it fixed.

Use this link to find one:

Apple - Find Locations


Or contact the official Apple Support to get it serviced:

iPhone Service & Repair - Apple Support

4 replies
Question marked as Top-ranking reply

Oct 14, 2022 1:13 AM in response to Mwjr221

You should get the phone diagnosed and repaired, dropping the iPhone has damaged the hardware inside.

Visiting an Authorized Apple Service Provider next to your place should be the fastest way to get it fixed.

Use this link to find one:

Apple - Find Locations


Or contact the official Apple Support to get it serviced:

iPhone Service & Repair - Apple Support

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Iphone 12 Pro Max Dropped, no wifi, cellular, or bluetooth.

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