Home bar won’t work

Hi has anyone ever had their home bar stop working to exit apps/close open tabs? If so how did you fix it? I can still swipe up to unlock and check notifications once unlocked, I have an iPhone 12 mini

Posted on Oct 14, 2022 6:21 AM

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Question marked as Top-ranking reply

Posted on Oct 15, 2022 1:54 PM

Hello aleesha82,


Thanks for reaching out to Apple Support Communities. We see you have some questions about your phone being stuck with the home bar, and we'd like to help. Have you tried restarting your device? This may help with the issue you're seeing: Restart your iPhone - Apple Support


1) Press and hold either volume button and the side button until the power-off slider appears.
The volume button is located on the left side of the device, and the side button is located on the right

2) Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3) To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.

Let us know if this helps.


Regards.

6 replies
Question marked as Top-ranking reply

Oct 15, 2022 1:54 PM in response to aleesha82

Hello aleesha82,


Thanks for reaching out to Apple Support Communities. We see you have some questions about your phone being stuck with the home bar, and we'd like to help. Have you tried restarting your device? This may help with the issue you're seeing: Restart your iPhone - Apple Support


1) Press and hold either volume button and the side button until the power-off slider appears.
The volume button is located on the left side of the device, and the side button is located on the right

2) Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3) To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.

Let us know if this helps.


Regards.

Oct 18, 2022 8:03 AM in response to aleesha82

Hey aleesha82,


We believe you might have mistyped. Do you mean that you updated to iOS 16.0.3? Also, can you explain a little more about what you mean by the home bar? Are you referring to the App Switcher? Switch apps on your iPhone, iPad, or iPod touch - Apple Support Or is the issue within another type of app? The more details we have, the better we can assist.


Cheers.


Oct 18, 2022 5:45 PM in response to karina184

Hi yes sorry it was the iOS 16.0.3 and I can’t use the switch apps function because I am unable to swipe up from the bottom, middle of my screen to exit apps or use the switch apps but I am able to use it to check my notifications once my phone is unlocked. Sorry it’s hard to explain but essentially the black bar that sits at the bottom of my screen to exit apps my ‘home button’ isn’t working I’ve had to enable assistive touch to return to the Home Screen

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Home bar won’t work

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