You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone says I don’t have enough storage but I did

I recently decided to upload my photos to iCloud shortly after I did that I changed my mind and I tried to download them back but it said my iPhone didn’t have enough storage and I had storage left and I checked my iCloud storage and I still had 150gb of iCloud storage and I tried updating my device but it didn’t work please help me I have been searching for days but no one can help me

Posted on Oct 14, 2022 9:57 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 14, 2022 1:04 PM

Hi if you go here to this Apple Support link :


https://support.apple.com/en-us/HT204264


it will tell you how to Download copies of your photos and videos along with other information on your photos.


Good luck and from what I have read and experienced from iOS 16 and iPhone 14 there’s a lot of huge issues and disappointment with the latest model.


The second link is one I found to download my photos onto my phone since my laptop is in the shop. I moved the zip files from the internet download folder to a locked folder in the files folder.


How to open ZIP files on your iPhone, iPad, or iPod touch - Apple Support




3 replies
Question marked as Top-ranking reply

Oct 14, 2022 1:04 PM in response to Community User

Hi if you go here to this Apple Support link :


https://support.apple.com/en-us/HT204264


it will tell you how to Download copies of your photos and videos along with other information on your photos.


Good luck and from what I have read and experienced from iOS 16 and iPhone 14 there’s a lot of huge issues and disappointment with the latest model.


The second link is one I found to download my photos onto my phone since my laptop is in the shop. I moved the zip files from the internet download folder to a locked folder in the files folder.


How to open ZIP files on your iPhone, iPad, or iPod touch - Apple Support




iPhone says I don’t have enough storage but I did

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.