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Security questions

Hi my iPhone got stolen and their is trying to enter the phone so he tried the password multiple times but he failed now I got a new phone and I want to put my Apple ID and password I know them but the this is they ask me about the security question but I don’t really remember and there is other way that it will send an email but at the end it will ask me that same question and I don’t know could you please help I have run out of solutions.

iPhone 11 Pro

Posted on Oct 14, 2022 10:06 AM

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2 replies

Oct 14, 2022 12:39 PM in response to fatema39

For the security questions, if you are being told there isn't enough information to reset them, contact Apple ID Support.


If you don't know the answers, if the steps in the article below don’t work, contact Apple ID Support, although based on multiple posts I have read, they will not help you recover the answers to your security questions.


 Apple ID - If you forgot the answers to your Apple ID security questions.      *


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID.    *


Apple ID - Official Apple Support.    -


Contact Apple for help with Apple ID account security - Apple Support.  * (Link doesn't always load)  


Get Support   - Work through the screens to get a chat option. 


Apple Support schedule phone call. -


Apple on Twitter


Messages chat with Apple

Security questions

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