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Everytime I try to reinstall a free app, it says I have to sign in to view billing information. But after I sign in it still doesn't let me download the app, and this message keeps popping up. And it also says my card failed?

iPad, iPadOS 15

Posted on Oct 15, 2022 8:15 AM

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1 reply

Oct 15, 2022 10:05 AM in response to Bugglr

You need to tap Continue and sign in to view your billing information.

Verify your payment information or add a new payment method.

 

To verify your payment information:

Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


Or -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

  • Add first the new card, then remove the old one.

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 


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