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Purchased an iPad second hand and now it’s locke. How do I locate previous ownership

Purchased used iPad and it now says locked, previous owner put in find my iPad

Windows, Windows 10

Posted on Oct 15, 2022 9:34 AM

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Question marked as Best reply

Posted on Oct 15, 2022 9:58 AM

Hi,


I’d have to completely agree with @MichaelPM’s accurately and well-said answer!


I would just like to add, that in the rare event you are able to either get in touch with the original owner, and/or you have obtained valid proof of purchase/ownership; you can ask the owner to remove the device from Find My. This disables Activation Lock. And with valid POP, you may submit an Activation Lock removal request.



Those would be the only two possible resolutions to your issue.

If they do not apply to you, then you would need to reference the original answer.


Best of luck to you!


3 replies
Question marked as Best reply

Oct 15, 2022 9:58 AM in response to MichelPM

Hi,


I’d have to completely agree with @MichaelPM’s accurately and well-said answer!


I would just like to add, that in the rare event you are able to either get in touch with the original owner, and/or you have obtained valid proof of purchase/ownership; you can ask the owner to remove the device from Find My. This disables Activation Lock. And with valid POP, you may submit an Activation Lock removal request.



Those would be the only two possible resolutions to your issue.

If they do not apply to you, then you would need to reference the original answer.


Best of luck to you!


Oct 15, 2022 9:45 AM in response to vjoyhme

You don't.

You will never, ever get that device to ever work for you.

That device is a dead, useless device to you

No one here can help you.

Apple WILL NOT help you.


You made a poor purchasing decision.

Atempt to return that iPad from where you purchased and attempt to get your money back!



If you decide to go down the path of purchasing used, secondhand Apple devices, again, here is how to avoid purchasing an Apple iOS/iPadOS device with user activation lock, in the future.



If you purchase any iPad, or any Apple iOS device, for that matter, used/second hand, online, or even in-person, make sure this iPad does NOT have user activation lock and has been properly reset for sale.

A properly reset for sale iPad should initially power up to an animated, multi-language “Welcome” screen.

DO NOT take the iPad seller's word that this iPad is user activation lock free!

We have seen plenty of used iOS device purchasers get scammed.

User Activation Lock can never be bypasss, circumvented or worked around IF there is no correct previous/original user information to be able to do so.

Apple doesn't get involved with ANY user activation locked, used/second-hand sold devices, either.


So, buyer beware!


If purchasing a used device in-person, power the iPad ON

If the iPad DOES NOT display the initial animated, multi-language “Welcome” screen, then pass on purchasing this iPad.

If the iPad powers up to any other screen, then forget purchasing this iPad.

You cannot trust that the seller actually has the correct needed info to properly reset the iPad back to factory settings right then and there before the actual purchase and exchange of money for the iPad, in question.

Pass on the device!


If you are purchasing this used iPad online ask the seller to provide multiple images, either online or be sent to you via email, showing this animated, multi-language “Welcome” screen of the interested in purchasing iPad model.

Even better, ask for a short video be sent to you showing this animated, multi-language “Welcome” screen, in action and in its entirety, posted to the online ad or emailed to you.

If the online iPad seller refuses any of these requests, pass on the iPad. DO NOT buy!



Sorry & Good Luck to You in the Future.


Purchased an iPad second hand and now it’s locke. How do I locate previous ownership

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