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I restored my ipad pro and during set up the iPad is stuck on the data and privacy. I tried to exit the process but the screen isn't responsive. When I turn it off and turn it on I can swipe up. Then it loads up to the data and privacy screen where it is still loading.
Connect your iPad to its Power Adapter and allow the iPad to charge. While still connected to external power, try a forced-restart:
In the unlikely event that the iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you continue to experience difficulties, you may need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to provide assistance:
Connect your iPad to its Power Adapter and allow the iPad to charge. While still connected to external power, try a forced-restart:
In the unlikely event that the iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you continue to experience difficulties, you may need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to provide assistance:
thuan201 Said:
"iPad pro is stuck during set up: I restored my ipad pro and during set up the iPad is stuck on the data and privacy. I tried to exit the process but the screen isn't responsive. When I turn it off and turn it on I can swipe up. Then it loads up to the data and privacy screen where it is still loading."
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Thank you for the photo.
See if anything here helps...
Troubleshooting a Frozen iPad:
Seems you have a frozen iPad. So try the tips at these Apple Support links:
iPad pro is stuck during set up
