Apple CarPlay not working on my Lexus RX350, 2022 model

Good morning,


I have done all guided on YouTube videos with no joy.

Has anyone experienced the same and any best practices on how to overcome this?

iPhone 13 Pro Max, iOS 16

Posted on Oct 15, 2022 11:56 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 17, 2022 11:18 AM

Hello vusumzi,


Thanks for posting in the Apple Support Communities!


We understand you're having a problem with CarPlay in your Lexus, and have tried some steps already, right?


If we're on the same page as you, let's give the following steps a try to make sure they've been attempted. You can also locate more details, and confirm compatibility with CarPlay here: If you need help with CarPlay - Apple Support


Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:

1. Check your connection to your CarPlay stereo:

• If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.

• If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.

2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.

3. Restart your iPhone and your car. 

4. Make sure that Siri is on.

5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.

6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.

7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.


If that doesn't clear up what you're experiencing, provide more details on what's happening. Confirm the iOS version of your iPhone, and let us know if you connect via USB or Bluetooth.


Take care!

1 reply
Question marked as Top-ranking reply

Oct 17, 2022 11:18 AM in response to vusumzi

Hello vusumzi,


Thanks for posting in the Apple Support Communities!


We understand you're having a problem with CarPlay in your Lexus, and have tried some steps already, right?


If we're on the same page as you, let's give the following steps a try to make sure they've been attempted. You can also locate more details, and confirm compatibility with CarPlay here: If you need help with CarPlay - Apple Support


Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:

1. Check your connection to your CarPlay stereo:

• If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.

• If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.

2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.

3. Restart your iPhone and your car. 

4. Make sure that Siri is on.

5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.

6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.

7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.


If that doesn't clear up what you're experiencing, provide more details on what's happening. Confirm the iOS version of your iPhone, and let us know if you connect via USB or Bluetooth.


Take care!

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Apple CarPlay not working on my Lexus RX350, 2022 model

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