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nawal73 Author

Level 1

4 points

Iphone order Payment on hold

So, on September 29th, I ordered the iPhone 14 Pro online and the money went through; I then received an email verifying my payment.

I just got an email saying that the money did not go through and that I needed to adjust the payment method so, i did just that and there was an error on the website. I then received an email stating that it had been processed; I opened the link to apple.com to check what had happened to my order, and it is still waiting to process the payment. So I'm a little confused with what to do

Posted on Oct 17, 2022 2:02 AM

Top-ranking reply

babowa

Level 9

78,429 points

Posted on Oct 17, 2022 8:10 AM

Contact Apple; we are other end users and do not have access to account information.

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Iphone order Payment on hold

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