my iphone 13 pro max is completely off i chargedmy phone last night and woke up to a black phone ive tried force restarting and charging and nothing is workiing

my iphone 13 pro max is completely off i chargedmy phone last night and woke up to a black phone ive tried force restarting and charging and nothing is workiing


iPhone 13 Pro

Posted on Oct 17, 2022 5:50 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2022 4:05 PM

Hi there dejanique273,


Welcome to Apple Support Communities. We suggest trying the steps in this Apple Support article to help your iPhone power back on: If your iPhone won't turn on or is frozen - Apple Support


"If your screen is black or frozen


Follow the steps for your device.

On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo.
  4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour."


Should this issue persist, get in touch with Apple Support for continued assistance:


Get Support


We hope this helps you.


Best regards!

1 reply
Question marked as Top-ranking reply

Oct 18, 2022 4:05 PM in response to dejanique273

Hi there dejanique273,


Welcome to Apple Support Communities. We suggest trying the steps in this Apple Support article to help your iPhone power back on: If your iPhone won't turn on or is frozen - Apple Support


"If your screen is black or frozen


Follow the steps for your device.

On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo.
  4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour."


Should this issue persist, get in touch with Apple Support for continued assistance:


Get Support


We hope this helps you.


Best regards!

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my iphone 13 pro max is completely off i chargedmy phone last night and woke up to a black phone ive tried force restarting and charging and nothing is workiing

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