I can not make a call from my contacts , I can make a call from finding contact in text messages . If I I have not text that person I can not even find them in my contacts ! Help

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I can not make a call from my contacts , I can make a call from finding contact in text messages . If I I have not text that person I can not even find them in my contacts ! Help

What is wrong with my IPhone ? I can only make phone calls in two ways , find contact in text messages, then go to info then call or I can make calls from my keypad. I can not make calls from my contacts. If I have never text the contact I no longer have them in my contacts although my phone will recognize that contact if I call from my keypad .

iPhone XR, iOS 15

Posted on Oct 17, 2022 10:50 AM

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Answer 1

nbotros

Community Specialist

Oct 18, 2022 6:23 PM in response to 11Ghoward

Hello 11Ghoward,

Welcome to Apple Support Communities. What happens when you try to make a call rom the Contacts app on your iPhone? Is the option to call greyed out, not there, or it shows an error when you try to call? Please specify.

To get started, please try the steps provided by a community specialist who responded to someone with a similar question:

I can't make calls from my contacts list, but can do if I type in the number manually. Any idea how to fix this?

Also, back up, and update your iPhone to the latest iOS version 16.0.3, and test again. Each update has several items that are addressed, both improvements and bug fixes.

Here's how to back up, and update:

Update your iPhone or iPad - Apple Support

We hope this information is useful. Kind regards.

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I can not make a call from my contacts , I can make a call from finding contact in text messages . If I I have not text that person I can not even find them in my contacts ! Help

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