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utf2014 Author

Level 1

4 points

iOS 15 support in Big Sur

I have an iMac that cannot be upgraded past Big Sur. My iphone X is on ios 15.7. When I connect the iphone to the imac via usb, i get a message saying "a software update is required to connect to iphone". I click on install and nothing ever happens. Let it run for 24 hours, nothing. Tried reboot, made sure network is ok, all good. So I basically cannot sync my iphone anymore.

Suggestions?

iMac 27″, macOS 11.6

Posted on Oct 17, 2022 4:50 PM

Top-ranking reply

turingtest2

Level 10

274,988 points

Posted on Oct 19, 2022 10:30 AM

Try again with your Mac in Safe Mode.

tt2

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iOS 15 support in Big Sur

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