Gmail emails going to wrong account.

My mom is receiving her gmail emails on her hotmail account. She is getting duplicates of the emails on both accounts. It is showing that the email is being sent to her gmail. No connection to her hotmail. She is not being Cc/Bcc’ed.

Her gmail mail is being sent to her gmail account & her hotmail account. The “To” field is showing the email is for the gmail account.

She uses the native iOS mail app.

Posted on Oct 18, 2022 2:38 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2022 3:43 PM

Check by signing into her google mail on a computer or ipad browser to see if there is a mail forwarding set up there.

Also Google like to "invite" you to link with a microsoft account and if that is set up find out how to unlink them from Google support or their forum

Nothing on iphone can cause it or undo it

Similar questions

3 replies
Question marked as Top-ranking reply

Oct 18, 2022 3:43 PM in response to Dibbeh

Check by signing into her google mail on a computer or ipad browser to see if there is a mail forwarding set up there.

Also Google like to "invite" you to link with a microsoft account and if that is set up find out how to unlink them from Google support or their forum

Nothing on iphone can cause it or undo it

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Gmail emails going to wrong account.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.