Frozen screen

My iPhone 11 stopped working while I was playing a game. The screen is frozen and I can’t turn it off or make or receive any calls. Has anyone else ever experienced this?

iPhone 11, 15

Posted on Oct 18, 2022 6:38 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2022 6:44 PM

thesakim Said:

"Frozen screen: My iPhone 11 stopped working while I was playing a game. The screen is frozen and I can’t turn it off or make or receive any calls. Has anyone else ever experienced this?"

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Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


Try the Tips at these Apple Support Links:





1 reply
Question marked as Top-ranking reply

Oct 18, 2022 6:44 PM in response to thesakim

thesakim Said:

"Frozen screen: My iPhone 11 stopped working while I was playing a game. The screen is frozen and I can’t turn it off or make or receive any calls. Has anyone else ever experienced this?"

-------


Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


Try the Tips at these Apple Support Links:





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Frozen screen

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