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thesakim Author

Level 1

4 points

Frozen screen

My iPhone 11 stopped working while I was playing a game. The screen is frozen and I can’t turn it off or make or receive any calls. Has anyone else ever experienced this?

iPhone 11, 15

Posted on Oct 18, 2022 6:38 PM

Top-ranking reply

TheLittles

Level 10

195,485 points

Posted on Oct 18, 2022 6:44 PM

thesakim Said:

"Frozen screen: My iPhone 11 stopped working while I was playing a game. The screen is frozen and I can’t turn it off or make or receive any calls. Has anyone else ever experienced this?"

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Troubleshooting a Frozen iPhone:

Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support

Try the Tips at these Apple Support Links:

If the Screen isn’t Working On your iPhone or iPad - Apple Support

If your iPhone is Stuck On the Apple Logo - Apple Support

If your iPhone Won't Turn On or is Frozen - Apple Support

If you Need More Help - iPhone - Apple Support

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Frozen screen

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