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Pointer in assistive touch doesn’t not align with screen text

when using a pointer in iOS 16 Assistive Touch Accessibility it doesn’t line up correctly with screen text, buttons, etc,

iPhone 11 Pro Max, iOS 16

Posted on Oct 19, 2022 12:31 AM

Top-ranking reply

Iafeef

Level 7

26,071 points

Posted on Oct 19, 2022 12:41 AM

Hey there,

You can use a pointer to click icons on your screen that you might otherwise tap, or use it to navigate the AssistiveTouch menu. If you want to use an input button to show and hide the menu, go to Settings > Accessibility > Touch > AssistiveTouch, then select Always Show Menu.

With your pointer connected, turn on AssistiveTouch. You'll see a grey, circular pointer and the AssistiveTouch button on your screen.

For more info visit ☞ How to use a pointer device with AssistiveTouch on your iPhone, iPad, or iPod touch - Apple Support

if you still need help we recommend to contact Apple support directly for further help ☞ Apple Support

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3 replies

Top-ranking reply

Iafeef

Level 7

26,071 points

Oct 19, 2022 12:41 AM in response to TheIncredibleSulk

Hey there,

With your pointer connected, turn on AssistiveTouch. You'll see a grey, circular pointer and the AssistiveTouch button on your screen.

For more info visit ☞ How to use a pointer device with AssistiveTouch on your iPhone, iPad, or iPod touch - Apple Support

if you still need help we recommend to contact Apple support directly for further help ☞ Apple Support

Oct 19, 2022 12:51 AM in response to Iafeef

Thanks. I’ve used it successfully in the past. But now…the placement of the pointer circle on the screen does not align with items or text I want it open or highlight, etc. anymore. You have to position the pointer two lines, sometimes one or 1.5 below the item you want to point at for it to be selected and hope for the best. It’s annoying. It’s like the screen needs to be calibrated with the pointer but there is no such function. The touch screen works fine in normal non-accessibility mode. Only when using a mouse (pointer mode) does the cursor alignment skew.

Iafeef

Level 7

26,071 points

Oct 19, 2022 1:18 AM in response to TheIncredibleSulk

Try restart your iPhone ☞ Restart your iPhone - Apple Support

if you still need help we recommend to contact Apple support directly for further help ☞ Apple Support

Pointer in assistive touch doesn’t not align with screen text