You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Lightning to HDMI no longer working with IOS16 update

Lightning av adapter to HDMI no longer working after IOS16 update. Updated to current iOS 16.0.3 using Apple certified cord, turned off and on, phone is updated and backed up. It work until ios16. Another phone works, but not updated to the iOS16. For example Netflix mirrors from phone to tv and will play the trailer, but once I hit play the screen goes black and says now playing on your tv. But is not playing anything. How can I fix this issue? Thank you.


iPhone 13

Posted on Oct 19, 2022 2:09 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 21, 2022 9:26 AM

Not helpful at all. The update to IOS 16 is not compatible with the AV digital lightning plug. We full time RV and do not have WiFi. We depend on the AV plug adapter. We even bought a new one. My wife just purchased the new 14, she had s 6 which worked great. Our iPad worked great until we updated to the 16. Now nothing works. You all need to fix this and quick passing the buck to the other streaming platforms.


Frustrated IPhone user for 10+ years

268 replies

Oct 23, 2023 1:20 PM in response to HA02

I updated my iPhone 14 Pro Max to iOS 17 and have the issue described here. I any successful using an Apple Lightning to HDMI adapter with iOS 17. The TV doesn't see the device and the iPhone appears to ignore it. I've tried a lot of the remedies described here but none work.


Hard reset with the HDMI connected didn't work.


The setting in FaceID + passcode is now Accessories but that didn't help.

Oct 26, 2023 9:14 AM in response to Steedct

Thank you for your responses. I'm not sure what is going wrong. I'd been using an Apple AV Lightning to HDMI adapter for a few years. It has always worked well. Now the same adapter on my iPhone 14 Pro Max does not work. So, I tried it on an old iPhone 6S that I had used the adapter on before and now it doesn't work. The 6S phone has iOS 15.7.7. I also tried it on an iPhone 5S running iOS 12.5.7 but it doesn't work on that either. I guess I'll just give up as I don't use it that much and most of my 4K LCDs support Airplay. I've tried it on older HD and 4K LCDs.

Nov 12, 2023 8:58 AM in response to gr1

So I tried the lightning to HDMI adapter this morning with the same bad results. The TV seems to detect something, but there was no display. I decided to try plugging in the power lightning connection and it now works fine. Just needed some additional power to drive my 4K TV. My older phones never needed additional power but the iPhone 14 Pro MAX seems to. I don't know if this will help others, but it now works fine on a few TVs I tried it on. My iPhone has iOS 17.0.3. Good luck!

Nov 12, 2023 10:05 AM in response to JanIamatApple

So after testing heres the latest and its pretty conclusive.


ISSUE;

-IOS 16 broke all external streaming and downloaded video using official apple HDMI lightening adapters world wide.


UPDATE, some good news

-A year later and still no video on downloads, only audio will sound

—if streaming though both audio and video will now work. Defeats the entire purpose of downloading though.


TESTED USING

-iphone 14 pro max ios 16.7.2

-Offical Apple HDMI lightning and USB-C adapter

-ipad pro, air 4 and air 5

-Tested with exact same repeatable results on all latest streaming apps: Netflix, Amazon Apple + and crave

-multiple working HDMi cables.


CONCLUSION:

Any USB-C device will work as designed and will play both audio and video downloads as well as streaming as expected.


Sadly the official expensive Apple lightening HDMI convector is the sole issue and its controlled by the apple IOS. This is without a doubt a massively huge world wide Apple mistake and its Apples responsibility to fix this a year ago! Why a trillion dollar company cant test for this in an hour like i did is beyond reprehensible. Absolutely ridiculous this being allowed to effect millions of users daily.


Shamefull.


Nov 12, 2023 12:21 PM in response to TransAm1977

incorrect. This thread is about both downloaded and streaming video issues via Apple HDMI lightening connector. Streaming is the only part Apple has fixed in past year. Downloads are still completely broken for video.


As my prior post had already concluded using the official Apple HDMI lightning connector, this missing video has only been fixed for streaming content in latest IOS 16.7.2. Same ongoing bug still exists when trying to play already downloaded content. No video, only audio when playing any downloaded content.


All apps -netflix, amazon, apple+ and crave show same repeatable no video available on downloaded content but will play same content now when streaming. Broken for all downloads means its the same Apple playback bug in IOS thats still broken.


Logic dictates it looks like Apple has moved onto USB-C and wont bother fixing this world wide broken lighting HDMI connector issues any more. Not enough noise from customers likely the reason. Real pain because my $2000.00 over priced iPhones 14 pro max is useless for traveling anymore video wise. Sadly Its Apples new way of doing things but ill keep complaining and standing up for my consumer rights.

Nov 13, 2023 11:56 AM in response to Randy Zeitman

NOT a solution.

Any USB-C ipad or iphone works fine. Thats not the issue. Its the Apple official LIGHTENING HDMI adapter that no long works as sokd and promised by Apple. Wifi connection does nothing to fix lightening Apple adapter. Plus when in use -needing any wifi defeats the entire purpose of downloading content to play later.


Apple - its reprehensible you still haven't fixed this year and half long broken Apple adapter hardware issue thats still effecting millions of paid customers.

Nov 13, 2023 2:16 PM in response to IdrisSeabright

Yes you are correct on that. Apple does not read their own forums and that explains exactly why they have such big bug issues so regularly now. Its quite foolish to ignore such a customer data base. With a trillion dollars they could simply hire a high school student to spend the hour it takes to experience and deduce this particular set of bugs very easy.


I have submitted many requests to fix this Apple lightning adapter bug as im sure millions of others also have. Apple broke it in release of IOS 16 and even the latest 16.7.2 remains broke. Over a year later this remains still half broken ( only streaming works) and Apple silent while their lightening adapter products are not providing the services we already paid for.


Apple simply needs to make dowloaded content playable via lightening connector again. It worked for a decade until IOS 16. Apple has only fixed streaming so far and that sucks for all.

Nov 14, 2023 7:11 AM in response to TransAm1977

It’s was like 5:30 AM in Phoenix and I just had a dream that I hooked up the phone with the adapter and watched downloaded content on my TV! 


Sooo I jumped, up went to Netflix downloaded some random show plugged my Apple lightning to HDMI adapter into my iPhone 14 pro running iOS 17.0.3, switch to airplane mode-no radios. Went back to Netflix since I had no Internet. It only showed me the download page. I press play on that video and it played on my TV with sound and captions just fine. Grabbed my  iPhone 11 and took a crude video of this in action.  it’s pretty rough but it’s proof that it works.  so wi-Fi streaming AND downloaded content  both work for me.


See attached link

https://app.box.com/s/5ci6upii67wgsodsvdt8wx131ute35gf

Nov 14, 2023 9:31 AM in response to gr1

Very Promising. Thanks for that.


So difference seems one of two things:

—Your running latest IOS 17.0.3

—Im running latest 16.7.2.

Both updates are from just last week.


-Slight possibility airplane mode did not shut off the outgoing app request. For streaming this seems unlikely but is possible.


-Possible Apple has fixed this issue in IOS 17 and only partially fixed IOS 16 for streaming alone. Sad but possible.


Bottom line Ive been visiting my very sick mother for last two weeks in hospital in a different city and Apple has made my life much harder and much more stressful. I downloaded 20 plus movies to keep me occupied in the hospital and none will play! None of my downloaded content - Netflix- amazon -apple+ nor Crave will play any video -plays only audio on any tv. Personal videos and my own content will play fine for both. So ended up I had to delete everything then one at a time stream the very same content again using same apps live to actually view both video and audio together. Cant go on free hospital wifi for security reasons so its 5G costly streaming for me. Disgusting waste of my time and my data/ money over and over all because of Apple dropping the ball.


Apple you owe us all big time!


I will be home in a few days and will install latest 17 to see if i get the same suddenly working again experience. If so then its as i thought, Apple just gave up on lightening for IOS 16 and only fixed it in 17. It is the Apple way.


i will update my results here asap.


Nov 28, 2023 3:42 AM in response to Forgotten Rebel

Forgotten Rebel, 

man, its tough reading what you and your mom have been going through. I was hoping to read that you had the same “suddenly working again experience” I had. But instead, I’m hoping the reason for your silence is because caregiving is very time-consuming, and that your mom is doing well and getting stronger every day.

 🙏🏼 🙏🏼

Lightning to HDMI no longer working with IOS16 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.