You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 13 screen unresponsive, calls 911 on reset

My iPhone 13 screen is unresponsive. When I perform a reset it doesn’t go to the Apple ID, and when I hold the side button it activates SOS and calls 911

Posted on Oct 20, 2022 4:11 AM

Top-ranking reply

ProustGiulio

Level 10

208,542 points

Posted on Oct 20, 2022 4:13 AM

Try a forced restart of your iPhone 13, using these instructions:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).

If the issue persists, contact Apple Support, using this link:--> Get Support

Regards

Giulio

View in context

iPhone 13 screen unresponsive, calls 911 on reset

Similar questions