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Anyone know why my wife’s iPhone 13 is slow with 4 bars of 5G when my iPhone 14 which also had 4 bars of 5G and loaded instantly? Both phones next to each other and on Mint Mobile network.
when I restarted my wife’s phone it worked. But then later in the day it did it again.
thanks,
lorne
iPhone 13
Hi Lorne17,
Try the steps here: About iOS or iPadOS performance on your iPhone, iPad, or iPod touch - Apple Support
Once you click and open the link, please read through and try the steps in the subheadings below.
1) Check your network conditions
2) Close an app that's not responding
3) Make sure you have enough storage
4) Leave Low Power Mode off when you don't need it
5) Keep your device from getting too hot or cold
6) Look at your battery health
We recommend the article above because the steps will show you what to do if you notice some slowness with the functionality of your device.
If you’re still experiencing the same issue, reach back out to the community for more help.
Thanks for using the Apple Support Communities.
Cheers!
Hi Lorne17,
Try the steps here: About iOS or iPadOS performance on your iPhone, iPad, or iPod touch - Apple Support
Once you click and open the link, please read through and try the steps in the subheadings below.
1) Check your network conditions
2) Close an app that's not responding
3) Make sure you have enough storage
4) Leave Low Power Mode off when you don't need it
5) Keep your device from getting too hot or cold
6) Look at your battery health
We recommend the article above because the steps will show you what to do if you notice some slowness with the functionality of your device.
If you’re still experiencing the same issue, reach back out to the community for more help.
Thanks for using the Apple Support Communities.
Cheers!
Turns out the iPhone 13 had an RF antenna error when tested at the store, so they replaced it and now data works great! Nice to know it wasn't just me!
Hey there Lorne17,
That's great news. Thank you for taking the time to keep us updated.
Have a good one!
iPhone 13 data speeds slow when showing 5G
