Hi, I was offered 3 months of free Apple TV, but when I try to redeem the offer, it app only gives me 1 week for free.

Hi, I was offered 3 months of free Apple TV, but when I try to redeem the offer, it app only gives me 1 week for free.

Posted on Oct 20, 2022 10:03 AM

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Question marked as Top-ranking reply

Posted on Oct 21, 2022 6:00 AM

  1. The 3 months offer from Apple is for users that have recently purchased an eligible product. Users should redeem on that new product, not on a different device. Redeem as Apple describes.
  2. Extended trials are also available from select partnering companies with some of their products. Redeem as they describe.
  3. The 7 day trial is for users that do not qualify for bundle offers. Users that try to redeem different from the intended way may also get to see this. Users that waited too long may also get to see this.


What is your eligible product or service? When did you get that? Read here how to redeem: Apple TV+ offer - Apple

Read here about the conditions: Apple TV+ offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotion for an Apple subscription - Apple Support

↳ Step 5 says to contact Apple if the prior steps didn’t bring a solution. They can assist.

Note that for Macs, users have to additionally sign in to the TV app (menu Account), for the redeem option to appear.

1 reply
Question marked as Top-ranking reply

Oct 21, 2022 6:00 AM in response to Lorena_101

  1. The 3 months offer from Apple is for users that have recently purchased an eligible product. Users should redeem on that new product, not on a different device. Redeem as Apple describes.
  2. Extended trials are also available from select partnering companies with some of their products. Redeem as they describe.
  3. The 7 day trial is for users that do not qualify for bundle offers. Users that try to redeem different from the intended way may also get to see this. Users that waited too long may also get to see this.


What is your eligible product or service? When did you get that? Read here how to redeem: Apple TV+ offer - Apple

Read here about the conditions: Apple TV+ offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotion for an Apple subscription - Apple Support

↳ Step 5 says to contact Apple if the prior steps didn’t bring a solution. They can assist.

Note that for Macs, users have to additionally sign in to the TV app (menu Account), for the redeem option to appear.

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Hi, I was offered 3 months of free Apple TV, but when I try to redeem the offer, it app only gives me 1 week for free.

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