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Level 1

10 points

Automatic trashing of junk mail

I was trying to set up an automatic trashing of junk emails on my iPhone.

If I go to Sys Prefs, Internet Accts, Comcast Imap, a small window appears that says, “Can’t connect

to the account Comcast Imap. Enter the password for user (my email address)”.

I have no idea what this is about nor how to go on. HELP!

iPhone SE, iOS 16

Posted on Oct 21, 2022 9:45 AM

Top-ranking reply

Community Specialist

Posted on Oct 23, 2022 11:09 AM

Hi TomJay,

Thanks for coming to Apple Support Communities for help today.

You will need help from Xfinity / Comcast to find out how to retrieve you email password. Please visit Xfinity Customer Service.

Have a fantastic day!

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