Bought a Brand New iPhone 13 but it looks used??
i just purchased an iPhone 13 and when i opened the box there were smudges everywhere, i haven’t even touched the phone yet and it looks like it has been used already? is this normal? ?
iPhone 13
i just purchased an iPhone 13 and when i opened the box there were smudges everywhere, i haven’t even touched the phone yet and it looks like it has been used already? is this normal? ?
iPhone 13
No, it is not normal. WHERE did you buy this “new” iPhone 13? Was it wrapped in plastic film? New phones are. Have you checked its serial number here→Apple - Support - Check Your Service and Support Coverage. The end date for warranty should be 1 year from the date you bought it.
No, it is not normal. WHERE did you buy this “new” iPhone 13? Was it wrapped in plastic film? New phones are. Have you checked its serial number here→Apple - Support - Check Your Service and Support Coverage. The end date for warranty should be 1 year from the date you bought it.
You did not indicate where you purchased the phone, but you should return the phone for refund or exchange.
Contact the Apple store.
i just purchased it an hour ago from the apple store and had it delivered?? it was sealed and did not have plastic film over the phone at all
Bought a Brand New iPhone 13 but it looks used??