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I've tried this several times and got the same thing every time. Any help would be appreciated.
iMac, OS X 10.11
That’s an update to your Mac that is required for the phone to connect.
I would try restarting the Mac, connect the phone again and see if that helps.
That’s an update to your Mac that is required for the phone to connect.
I would try restarting the Mac, connect the phone again and see if that helps.
Without knowing what you are trying to download, I can only recommend that your check with the administrators of that software/app/whatever and ask what the requirements are. Hopefully they can help.
If you need help updating the iOS of your iPhone, please see the link below.
Update your iPhone or iPad - Apple Support
If none of this is helpful, please come back and provide more detail. Are you trying to update software on your iPhone or iMac? Which models/versions? Are you trying to download an app? To your iPhone or iMac?
Software update required to connect to iphone
