You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Dylan3434 Author

Level 1

6 points

AirPod pro light not turning on

I have this problem that my AirPods Pro case light is not turning on even when it’s charging.The case still charges and connects to my iPhone Normally.No green light or white light displays on the AirPods Pro

Posted on Oct 23, 2022 1:33 PM

Top-ranking reply

kamote0628

Community Specialist

Posted on Oct 24, 2022 6:45 PM

Hi Dylan3434, We appreciate you reaching out to us. We understand that the light indicator on the charging case of your AirPods Pro is not working as expected.

We’d like to gather additional details that may help us be in a better position to assist you. Have you had the chance to reset your AirPods Pro?

How to reset your AirPods and AirPods Pro

If yes, we recommend that you reach out to us here so we can take a closer look into the issue: Get Support

Take care!

View in context

AirPod pro light not turning on

Similar questions