You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: erlend75
erlend75 Author
User level: Level 1
4 points

Can’t take screenshot iPhone 13

I have read threads about this and have tried all the tips.


I have updated iOS - I have tried assisted touch, I have reset my iPhone completely - and still I cannot take a screenshot on my phone.

iPhone 13 Pro Max

Posted on Oct 23, 2022 2:31 PM

Reply
Question marked as Top-ranking reply
User profile for user: Carol B.
Carol B.
User level: Level 6
13,927 points

Posted on Oct 23, 2022 4:46 PM

Have your tried this method and failed? If so, what exactly happens when you press the two buttons? The trick is to make sure you are using the TOP, LEFT button, not the bottom.

Take a screenshot on your iPhone - Apple Support




View in context

Similar questions

4 replies

Can’t take screenshot iPhone 13

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up