You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

anukriti80 Author

Level 1

5 points

Screenshot issue

I have iPhone 11 and I am not able to take screenshot using any method. Not from lock and volume button and not even from assistive touch. I have reset my iPhone as well but there is no difference. Can someone please help me?

iPhone 11, iOS 16

Posted on Feb 10, 2023 8:15 AM

Top-ranking reply

ProustGiulio

Level 10

208,662 points

Posted on Feb 10, 2023 8:19 AM

If you already tried (to no avail) all the steps provided in this support article:--> Take a screenshot on your iPhone, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

View in context

Screenshot issue

Similar questions