You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

com.apple.VoiceMemos storage problem

serious storage problem on my xr. There’s a mysterious file in iPhone Storage with 54GB that simply refuses to delete. It seems to be the voice memos files, although I removed that app. it still takes up 54 GB of space in Documents and Data. It still remains in General > iPhone Storage and is called "com.apple.VoiceMemos" with a cloud and downward arrow next to it. it’s slowing my phone down. I tried Turn off iCloud syncing for the Voice Memos app before deleting the app to remove them from your Phone.

Settings -> Apple ID -> iCloud -> Voice Memos -> set to OFF.

Then deleting the Voice Memos app. Please let me know what solutions are available to clear up this space.

iPhone XR, iOS 15

Posted on Oct 23, 2022 7:52 PM

Reply
1 reply

Oct 24, 2022 12:10 AM in response to gigi_04

With the kind of problem that you have what I would do is the following...


What I had done earlier is given below

  1. Took a backup on iCloud (Which I do regularly)
  2. Logged out of the Apple ID
  3. Erase --> Erase iPhone - Apple Support (IN)
    1. Keep eSIM Data was the option I chose (See the pic)
    2. .
  4. Set up my iPhone and restored it from iCloud Backup



Hurray! My iPhone with all the junk removed.


com.apple.VoiceMemos storage problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.