Battery

iPhone XR only charges when dead how do I fix this? It will not charge when on and then once it dies it will charge to 1% to turn on then immediately stop charging and die again.

iPhone XR, iOS 16

Posted on Oct 24, 2022 6:35 PM

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Question marked as Top-ranking reply

Posted on Oct 25, 2022 1:16 AM

Most likely you need a new battery but also a fairly good chance the phone itself is dead.

First try a Forced restart Force restart iPhone – Apple Support (UK)

If no better you should arrange a repair 

iPhone Service & Repair - Apple Support

Or

 Contact - Official Apple Support

Anything other than Screen or Battery may be a replacement phone and the price is in the article under "Other damage"

See also:  Get your iPhone, iPad, or iPod touch ready for service - Apple Support


1 reply
Question marked as Top-ranking reply

Oct 25, 2022 1:16 AM in response to TheAir0

Most likely you need a new battery but also a fairly good chance the phone itself is dead.

First try a Forced restart Force restart iPhone – Apple Support (UK)

If no better you should arrange a repair 

iPhone Service & Repair - Apple Support

Or

 Contact - Official Apple Support

Anything other than Screen or Battery may be a replacement phone and the price is in the article under "Other damage"

See also:  Get your iPhone, iPad, or iPod touch ready for service - Apple Support


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Battery

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