Updated to Ventura and my external Thunderbolt connected backup drive is invisible

After the Ventura update from Monterey, I cannot access my external backup drive. It is an SSD connected via Thunderbolt to my Mac Studio. The drive shows up in Disk Utility, but does not appear on the Desktop or anywhere I can see to access it.


I connected a different SSD drive containing an APSF Volume and a separate Time Machine volume, and the Time Machine volume appears on the Desktop but not the normal data volume.


So apparently Ventura made my backup volumes invisible.


Can anyone help?

Posted on Oct 24, 2022 10:25 PM

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31 replies

Oct 26, 2022 8:57 AM in response to Jerry Kirkpatrick1

FWIW, after upgrading to Ventura this morning, I initially had the same problem: my external SSD did not appear in the Finder: neither on the desktop, nor in window Sidebars, despite all the respective boxes being checked in preferen... err... settings.


[ The drive did appear in Disk Utility, and I could access it in the Finder using Command-Shift-G and typing /Volumes/(nameofdrive) ]


I eventually ejected that drive, and connected a different drive, and it showed up.

Then I tried a third drive (my TM drive) and it too showed up.

And just now I reconnected the first drive, and it too shows up...


Maybe a temporary issue while the system was still indexing, or something?

Oct 25, 2022 11:45 AM in response to Luis Sequeira1

Hmm. Interesting. If I just search /Volumes/, all of my volumes, including CCCloner, show up in a nice row in the folder called Volumes. If I add /CCCloner/, the content of CCCloner shows up in a folder, but the icon does not show up on the desktop. I tried to move CCCloner as an alias to the desktop, but no go. (Safe Mode didn't work either, by the way.)

Oct 26, 2022 5:48 PM in response to Jerry Kirkpatrick1

The advice now being given to Mac users is to use CCC for backups, forgetting the bootable drive function: https://bombich.com/kb/ccc6/cloning-macos-system-volumes-apple-software-restore


For years the beauty of Carbon Copy Cloner has been the backup to a bootable disk in case of hard disk failure while working on a PhD dissertation that is due in 3 hours. It appears that Bombich is very near to throwing in the towel on that feature, given the complexity of Apple's proprietary system that is well nigh impossible to recreate in software by a third party.


Bombich says it notified Apple in November 2021 of the issue we in this forum are facing with CCC, but Apple has not replied. The struggle for Bombich at the debut of macOS 11 (Big Sur) is repeated and now serious enough for Bombich to recommend using CCC only for backup -- not for bootable backup.


Tonight I have reformatted my external drive on 2 machines and settled for the backup only function. The icon appears on the desktop. I thank (and pay) Bombich for CCC. I will continue to use it for a reliable approach to backups.



Oct 27, 2022 6:06 PM in response to Jerry Kirkpatrick1

I saw that, too. On the other hand, at https://www.macupdate.com/app/mac/13803/superduper I read the following:


"What’s new in version 3.7 Updated on Oct 25 2022

Enhancements:

Ventura compatibility, While the backup will be configured for boot, Apple bugs may cause startup to be unsuccessful (although restoration is still possible). See the blog for the latest information."


The above is more in line with what I read on the Bombich site about changes in Ventura that create problems for making a bootable backup drive. Maybe we will see in the not-too-distant future Apple's own bootable backup solution to replace Time Machine. That's mere conjecture on my part, but it would explain the lack of response to Bombich's overture in Nov 2021.

Oct 25, 2022 1:38 AM in response to Luis Sequeira1

Thanks for answering.


Yes, the drive does appear to be mounted according to Disk Utility. Interestingly, A Carbon Copy Cloner backup sees the disk and seems to run properly. I just cannot see the disk in Finder or anywhere to access it except I guess through Carbon Copy Cloner.


As I mentioned, I tried connecting a different SSD drive with two partitions and only the Time Machine partition is visible. And Carbon Copy Cloner sees the data disk but the Finder does not.


Under Monterey, on my MacBook Pro, the disks are displayed normally.


Oct 26, 2022 6:51 PM in response to DShelbyD

Having Carbon Copy Cloner as a backup software has been invaluable for me. It has faithfully allowed me to easily keep dependable backups that have saved me from disaster a few times. It is comforting to know that my backups are accurate and useable in case of a computer hard drive failure. Bombich Software is to be commended for their incredible software and timely updates. I'm sorry to see the ability to make a 'bootable backup' that I've enjoyed for years, but will continue to depend on Carbon Copy Cloner to keep me perfectly backed up.

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Updated to Ventura and my external Thunderbolt connected backup drive is invisible

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