Ventura MBA M1 no video on Prime/Netflix

Upgraded to Ventura earlier today.

Tried to watch several series on Amazon Prime/Netflix/HBO in Safari/Chrome/Firefox.

I have thesame result on on all streaming services and browsers:

audio is fine , no video though.

When scrolling through a video the stills appear but when playing only audio.

On an a MBP 15"/Monterey all is fine . . . . (as it was on the MA before upgrading to Ventura).

Posted on Oct 25, 2022 8:27 AM

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1 reply

jaapvdv Author

Level 1

10 points

Oct 25, 2022 11:53 PM in response to jaapvdv

SOLVED:

Disabling hardware acceleration in browser settings is the solution for this issue.

This website provides instructions to do that:

https://www.computerhope.com/issues/ch002154.htm#safari-mac

BTW:

As of macOS Catalina, users are no longer able to turn hardware acceleration on and off in Safari.

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Ventura MBA M1 no video on Prime/Netflix

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