You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple direct transfer question/problem??

I just did Apple direct transfer from my XR to my new 14 Pro and when I look in Settings, General, Iphone storage there are less GB showing in the new phone than the old one for each category. My photos in the old phone show 6.26 GB and in the new phone 1.69 GB.

Does anyone know why this would be, other than something not being transferred over??

iPhone 14 Pro

Posted on Oct 25, 2022 9:13 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2022 9:21 PM

Do you use iCloud for Photos, Messages etc? If YES, then that is the reason. Allow a few hours for the new iPhone to settle and download the data from your iCloud account.


Axel F.

1 reply

Apple direct transfer question/problem??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.