One playlist not syncing

Hi, I have several playlists on my Mac. One of them is not syncing to my iPhone. All of the rest of the playlists appear on my phone. The playlist that is missing from my phone does appear on my Mac and works normally.


iPhone 7 v15.6.1

Mac Airbook Big Sur v11.7


I've tried all of the tips to restore all playlists and none of them worked. I have not found any tips for this condition where only one playlist is missing out of several.

iPhone 7, iOS 15

Posted on Oct 26, 2022 12:01 PM

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Question marked as Top-ranking reply

Posted on Oct 31, 2022 9:22 PM

Thank you there turned out to be one song out of 800+ whose cloud status is ineligible that was blocking the whole list from appearing on my other devices. I removed that song from the playlist and now the playlists shows on all devices.


Thanks for the help.

3 replies

Oct 28, 2022 5:11 PM in response to Gary-R

Hi Gary-R,


Thanks for reaching out using Apple Support Communities. We're here to help.


We understand you're noticing a playlist is not updating changes on your iPhone.


Are you an Apple Music or iTunes Match subscriber? If so, you'll want to make sure Sync Library with Apple Music is enabled on both your iPhone and the Mac. The article below will assist you with this.


Use Sync Library to access your music library across your devices


How to turn on Sync Library on your Mac

1) Open the Apple Music app.
2) In the menu bar, choose Account and make sure that you're signed in with the same Apple ID that you use with your Apple Music subscription.
3) Choose File > Library > Organize Library. Then select Consolidate files.
4) Choose Music > Settings or Music > Preferences.
5) Click the General tab.
6) Select Sync Library.
Preferences showing Sync Library turned on
7) Click Ok.
8) Wait for your music library to sync. To check the status, go to the bottom of the sidebar and click Updating Cloud Library.
9) Turn on Sync Library on your other devices.


How to turn on Sync Library on your iPhone or iPad

1) Make sure that your iPhone or iPad is signed in with the same Apple ID that you use with your Apple Music subscription.
2) Go to Settings.
3) Tap Music.
4) Turn on Sync Library.
iPhone showing Music Settings and Sync Library turned on

5) Turn on Sync Library on your other devices.


After ensuring your Apple Music subscription is active, and sync library is enabled across devices, check the playlist again for updates. If not updated, check to see if there is a status message indicating that updates are pending. This may be towards the bottom of your Music app


It is also possible that some music may not be eligible to match and sync with iCloud Music Library. Examples of tracks that this could apply to would be tracks not purchased from iTunes, was purchased with a different Apple ID, or is too large. Try adding different types of songs to this playlist to see if the issue is only occurring with certain songs. The following article will help identify on your Mac which songs in your library are able to be synced.


If songs are missing from your music library after you turn on Sync Library


If the original problem persists after trying the previous steps, please provide us with specifics on what you see for more help, and we will continue from there. 


Cheers!

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One playlist not syncing

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