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i have enough storage in my phone but I can't install ios15.7 and the whatsapp isn't working because of that It shows update requested in grey or resume download in grey .. what shall I do ?
iPhone 7, iOS 10
From your second screenshot, it seems like your current iOS version (you didn't reply to my question) is prehistoric, earlier than 12 (minimum required by Whatsapp app), and you'll encounter many difficulties trying to update your iOS wirelessly (via wifi).
Should be this case, I suggest that you update your iPhone via computer (if you don't have a computer borrow one from your friends/neighbors, or ask for help at an Apple Store or Authorized Service Provider), then learn how to update your device manually if you're using a Mac with macOS Catalina or later, or if you're using a Mac with macOS Mojave or earlier or a Windows PC.
If you still get no help, contact Apple Support directly, using this link:--> Get Support
Regards
Giulio
From your second screenshot, it seems like your current iOS version (you didn't reply to my question) is prehistoric, earlier than 12 (minimum required by Whatsapp app), and you'll encounter many difficulties trying to update your iOS wirelessly (via wifi).
Should be this case, I suggest that you update your iPhone via computer (if you don't have a computer borrow one from your friends/neighbors, or ask for help at an Apple Store or Authorized Service Provider), then learn how to update your device manually if you're using a Mac with macOS Catalina or later, or if you're using a Mac with macOS Mojave or earlier or a Windows PC.
If you still get no help, contact Apple Support directly, using this link:--> Get Support
Regards
Giulio
WhatsApp says, "We support iOS 12 or newer, but we recommend using the latest version available."
What iOS version is currently running on your iPhone 7?
(check Settings>General>About>Software Version)
Thank you so much i will try to upsdate it by computer .. i dont know whats my current update
You're welcome.
In order to find out your current iOS version, as already suggested, you need to go to:
Settings>General>About>Software Version.
Regards
Giulio
Why I can't install the ios15.7 it shows requested update in grey
