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Administrator password

I need help in downloading the Big Sur MacOS to an older macbook pro. The system asks me for an administrator password. What is this and if I don't have this password, how do I get it to complete the download. Please help. Catherin

MacBook Pro 13″, OS X 10.11

Posted on Oct 27, 2022 9:41 AM

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Question marked as Top-ranking reply

Posted on Oct 27, 2022 12:23 PM

If you do not know that Mac's password, try to reset it according to If you forgot your Mac login password - Apple Support.


Since you did not specify the age or macOS version of that Mac, you may need to follow Change or reset the password of a macOS user account in macOS Mojave or earlier - Apple Support instead. That would be appropriate if the Mac is in fact the one shown in your profile information (MacBook Pro 13″, OS X 10.11).


Follow all those steps to their conclusion, which may ultimately lead to If you can't reset your Mac login password.

1 reply
Question marked as Top-ranking reply

Oct 27, 2022 12:23 PM in response to catherin2001

If you do not know that Mac's password, try to reset it according to If you forgot your Mac login password - Apple Support.


Since you did not specify the age or macOS version of that Mac, you may need to follow Change or reset the password of a macOS user account in macOS Mojave or earlier - Apple Support instead. That would be appropriate if the Mac is in fact the one shown in your profile information (MacBook Pro 13″, OS X 10.11).


Follow all those steps to their conclusion, which may ultimately lead to If you can't reset your Mac login password.

Administrator password

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