Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

mail app just shows attachment

Hi All ,


apple mail app only shows attachments in some incoming emails , There is no problem when I open the same mail in outlook. please check attached screenshot.


MacBook Air 13″, macOS 13.0

Posted on Oct 27, 2022 3:10 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 28, 2022 2:56 AM

ersinsrl wrote:

Hi All ,

apple mail app only shows attachments in some incoming emails , There is no problem when I open the same mail in outlook. please check attached screenshot.


https://discussions.apple.com/content/attachment/8d20a547-5d17-4db4-8086-89b52df3a1cf


hmmm....


Have you shut down and rebooted more than once since the upgrade(?)


Have you tried a SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies...



if no insight or resolve—

When you go to launch Mail.app hold the Shift key for a fresh launch of the app and compare your results



Mail issues in macOS Monterey.


Open mail app select Mail>Preferences>Privacy and compare your results: with all disabled:

“Protect Mail Activity” /

“Hide IP address” /

“Block all remote content”


—Mail Privacy Protection on Mac - Apple Support

Use Mail Privacy Protection on Mac - Apple Support




3 replies
Question marked as Top-ranking reply

Oct 28, 2022 2:56 AM in response to ersinsrl

ersinsrl wrote:

Hi All ,

apple mail app only shows attachments in some incoming emails , There is no problem when I open the same mail in outlook. please check attached screenshot.


https://discussions.apple.com/content/attachment/8d20a547-5d17-4db4-8086-89b52df3a1cf


hmmm....


Have you shut down and rebooted more than once since the upgrade(?)


Have you tried a SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies...



if no insight or resolve—

When you go to launch Mail.app hold the Shift key for a fresh launch of the app and compare your results



Mail issues in macOS Monterey.


Open mail app select Mail>Preferences>Privacy and compare your results: with all disabled:

“Protect Mail Activity” /

“Hide IP address” /

“Block all remote content”


—Mail Privacy Protection on Mac - Apple Support

Use Mail Privacy Protection on Mac - Apple Support




mail app just shows attachment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.