Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
When I updated my iMac to MAC OS Ventura 13.0 my HP Photosmart printer works, but the Scanner is Grayed Out and won';t open?
iMac 21.5″, macOS 13.0
That is good news. I have used and relied on Image Capture for years.
If resetting your printing system doesn’t help?
see > Reset the printing system on your Mac to solve a problem - Apple Support
Then I would touch bases with HP to see if they have a driver or solution.
That is good news. I have used and relied on Image Capture for years.
If resetting your printing system doesn’t help?
see > Reset the printing system on your Mac to solve a problem - Apple Support
Then I would touch bases with HP to see if they have a driver or solution.
Open Preview or Image Capture and check to see if they recognize the scanner.
Image Capture recognize the scanner and can capture an image or doc
Resetting the Printer System restored my Printer/scanner back to where it has been for years. Thank You den.thed!
You’re welcome.
When I updated my iMac to MAC OS Ventura 13.0 my HP Photosmart printer works, but the Scanner is Grayed Out and won';t open?
