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I have a HP 5530 series printer that has worked perfectly for years.
Today I downloaded Ventura 13.0 and my MacBook Pro laptop says it can't communicate with the printer although it knows it is there. So I am unable to print.
(Printer still works from my iPad and iPhone)
Anyone else had a problem?
MacBook Pro
Hello,
Since the HP ENVY 5530 e-All-In-One Printer is an AirPrint-enabled model, and AirPrint relies upon Bonjour/mDNS for device/computer discovery, the power-cycle procedure mentioned by DRS808 could work, but it may become necessary to involve the router as well. This is what I would recommend:
Power off the Wi-Fi router, the printer, the Mac, the iPad, the iPhone, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the Mac. Power on the iPad and the iPhone. Finally, power on all other devices/computers.
Hello,
Since the HP ENVY 5530 e-All-In-One Printer is an AirPrint-enabled model, and AirPrint relies upon Bonjour/mDNS for device/computer discovery, the power-cycle procedure mentioned by DRS808 could work, but it may become necessary to involve the router as well. This is what I would recommend:
Power off the Wi-Fi router, the printer, the Mac, the iPad, the iPhone, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the Mac. Power on the iPad and the iPhone. Finally, power on all other devices/computers.
I had this problem as well with an old Epson XP-440 printer. I powered off printer and MacBook. Waited a bit then powered up printer and made sure printer software was up to date and connected to Wifi. I powered up MacBook, gave it a bit a time for all feature to get up and running. Then, checked System Settings_Printers and Scanners, and printer was there and available. Successfully performed a test print. Hope this helps.
Thanks. I've tried powering the printer off and the laptop, but the laptop still says that it cannot 'communicate' with the printer, despite recognising it is there. However, I'll try again by powering both devices off again.
Powering off the router seemed to do the trick, thanks 👍
Glad to hear that. You're welcome!
Printer not Connecting after Ventura 13.0 Upgrade
