I am having a problem with someone opening Game Center with an unknown account. I never have that app open yet I keep having to turn it off. Everything is greyed out except sign out. My iPhone will start glitching and freezing that means someone has opened that unknown profile without my ok and I have to turn it off again. Somehow illegal software has been installed without my knowledge. I don’t know what to do?? Help please?
Hey gregary240,
Under Settings > Game Center, does it show your Apple ID? Or where do you see this unknown account?
If you feel someone has gained access to your account, we'd recommend changing your Apple ID password using one of the methods outlined here:
As to your device, is it jailbroken? If not, it is difficult to install any software on your device without your knowledge or the device not being in your possession. That said, check for a configuration profile in Settings and if you find one that you don't recognize as from a job, school, etc, delete it.
"Delete the app and its configuration profile
To delete an app and its configuration profile, follow these steps.
in the upper-left corner of the app to delete it. If you see a message that says, "Deleting this app will also delete its data," tap Delete.Restart your iPhone, iPad, or iPod touch."
Cheers!
Unknown profile Game Center
