Got my secondhand AirPods and when I paired them with my iPad using 16.1, I’m getting the cannot verify AirPod message, but in the info section I’m showing firmware 4C164 with model number A2564 and of course tried all methods of updating but cannot do.
Checked serial number in Apples main serial checker, and getting the message below, does anyone know if the new update as a design fault, cannot check on iPhone as it’s not delivered yet.
Hey there magicman1956,
Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.
This article provides more information on the issue you're describing:
If you receive a "Cannot Verify AirPods" alert – Apple Support
"You can choose to not connect your unverified AirPods or to connect them in Bluetooth settings. If you connect your unverified AirPods, they may not behave as expected.
For more information, contact the place of purchase."
As mentioned in that article, we do recommend contacting the place of purchase for additional assistance.
Have a great day!
Hey there magicman1956,
Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.
This article provides more information on the issue you're describing:
If you receive a "Cannot Verify AirPods" alert – Apple Support
"You can choose to not connect your unverified AirPods or to connect them in Bluetooth settings. If you connect your unverified AirPods, they may not behave as expected.
For more information, contact the place of purchase."
As mentioned in that article, we do recommend contacting the place of purchase for additional assistance.
Have a great day!
AirPods 3rd Gen
