Apple Mail Folders Disappear Upon Recent Update to Monterey

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Level 1

37 points

Apple Mail Folders Disappear Upon Recent Update to Monterey

Just reinstalled Monterey to reduce crashing of some apps and now Personal Folders disappeared in Apple Mail. Any thoughts? Thank you. Best, Patrick

MacBook Pro 15″, macOS 12.6

Posted on Oct 29, 2022 7:03 AM

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Answer 1

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PRP_53

Level 10

85,783 points

Oct 29, 2022 7:26 AM in response to pcarrington

Then have a few suggestions ;

1 - Get Support Choose a product and we’ll find you the best solution.Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues .

2 - Product Feedback - Apple and make it known to Apple regarding this ongoing issue

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Answer 2

pcarrington Author

Level 1

37 points

Oct 29, 2022 7:45 AM in response to PRP_53

Thank you so much. I verified mail settings through the Apple site and changed some ports / settings accordingly and all Folders came back. Yay and thank you. Best, Patrick

Mail - Official Apple Support

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Answer 3

PRP_53

Level 10

85,783 points

Oct 29, 2022 7:07 AM in response to pcarrington

Use favorite mailboxes in Mail on Mac

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Answer 4

pcarrington Author

Level 1

37 points

Oct 29, 2022 3:10 PM in response to PRP_53

Good question: What Happened?

After I reinstalled Monterey 12.6.1 evidently the incoming and outgoing ports were changed and I lost my Apple Mail Folders.

So I went to the Apple site that verifies email settings (Thank you, as I did not know there was one) and changed my ports to what it said and it worked great. Got all my Folders back and working well. Best, Patrick

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