You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

phoenix_777 Author

Level 1

4 points

Sound bug ?

MacBook Pro iOS 13.0 Ventura. I can hear sound from other websites and apps like safari BUT when I open Apple Music and try playing music there's no sound. I've selected the output as MacBook Pro speakers and the volume is all the way up. I feel like it is the Apple Music app itself since on other apps the sound comes out and the speakers in the Mac are working completely fine. There is also an error whenever I open Apple Music saying that the volume was all the way down even though it was up when I opened it.

I need assistance please.

MacBook Pro 13″, macOS 13.0

Posted on Oct 29, 2022 5:49 PM

Top-ranking reply

turingtest2

Level 10

274,494 points

Posted on Oct 30, 2022 10:04 AM

Try holding down option+cmd as you launch Music to open it in safe mode. This may sometimes resolve odd issues. Use the mute and volume up/down keys on your keyboard to see if they have any impact.

tt2

View in context

Sound bug ?

Similar questions