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Patutti Author

Level 1

8 points

iPod Shuffle (2nd gen)

My computer doesn't recognize my iPod Shuffle. Any thoughts or advise? All updates are in place.

iPod Shuffle (2nd Gen)

Posted on Oct 30, 2022 6:14 AM

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1 reply

MVegas21

Community Specialist

Nov 1, 2022 1:07 PM in response to Patutti

Hi Patutti,

If you haven't done so yet, restart your iPod and computer. Although simple, this step can help correct some unexpected issues. You'll also want to make sure your iPod is connected directly to your computer. Don't connect to a USB hub or other device. If that doesn't help, unplug your device and all other USB devices and accessories from your computer. Then reconnect just your device.

If the issue persists, try a different port, cable, or computer.

If you need more help, reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Get Support, or by calling the most applicable phone number from this list: Contact Apple for support and service.

Cheers.

iPod Shuffle (2nd gen)