Apple Watch Ultra/No Favorites under Phone

just picked up my new ultra, seems pretty nice so far, except...


under the phone/favorites screen there isnt any. everything else got ported over from the iphone 13pro, but not this. which makes it problematic to call people on the favorites list.


any ideas? i read to make sure bluetooth is on both the iphone and watch- did that and no change.

also read that rebooting both (phone first, then watch) would fix it - nope


is this a firmware bug or something else? thanks for any help

Apple Watch Ultra

Posted on Oct 30, 2022 6:55 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 1, 2022 1:12 PM

Hi markgca, We appreciate you reaching out to us. We understand that your Favorites for the phone app doesn't reflect on your new Apple Watch Ultra.


We’d like to gather additional details that may help us be in a better position to assist you. Has it been more than 48 hours since you set up your Apple Watch Ultra?


If yes, please make sure that you are using the latest version of watchOS.

Update Apple Watch software


If the issue persists after the update, please unpair your devices, then pair them back again.

Performing these steps may help correct any feature that is not working as expected.

Below are the articles that can help guide you through the process.

Unpair and erase your Apple Watch

Set up your Apple Watch



Take care!

4 replies
Question marked as Top-ranking reply

Nov 1, 2022 1:12 PM in response to markgca

Hi markgca, We appreciate you reaching out to us. We understand that your Favorites for the phone app doesn't reflect on your new Apple Watch Ultra.


We’d like to gather additional details that may help us be in a better position to assist you. Has it been more than 48 hours since you set up your Apple Watch Ultra?


If yes, please make sure that you are using the latest version of watchOS.

Update Apple Watch software


If the issue persists after the update, please unpair your devices, then pair them back again.

Performing these steps may help correct any feature that is not working as expected.

Below are the articles that can help guide you through the process.

Unpair and erase your Apple Watch

Set up your Apple Watch



Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Watch Ultra/No Favorites under Phone

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