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I have lost a lot of imessages suddenly. When I investigate I am told that my Icloud and iMessage accounts do not match. This has happened suddenly without any interference from me
[Re-Titled by Moderator]
iPad mini 4, iPadOS 15
I have a new iphone and I am trying to make sure everything is backed up before I erase the old iphone. I get this message saying the accounts don’t match. I am not technically inclined. How do I make sure I don’t loose any messages? and sync the accounts? Appreciate any ideas.
I have a new iphone and I am trying to make sure everything is backed up before I erase the old iphone. I get this message saying the accounts don’t match. I am not technically inclined. How do I make sure I don’t loose any messages? and sync the accounts? Appreciate any ideas.
Hello Jadefish9,
Thank you for posting your question to the Apple Support Communities.
From what we understand, you have seen several messages disappear from the Messages app. If this was related to your iCloud account being disabled, you may be able to enable Messages in iCloud again in the Settings app. Please follow these steps to ensure that iMessage and Messages in iCloud are enabled:
If all of these above are already enabled, please keep in mind that any messages you delete from your other Apple devices are also deleted from your iPhone when Messages in iCloud is turned on.
We hope that this information helps you find a solution.
Cheers!
It did not help. My iPad still gives this message even though my Mac and iPhone are synching messages perfectly. All 3 were recently updated with the latest updates. The dropping messages and synching messages problem appears to happen with messages sent to non apple devices using SMS.
That’s actually worked thank you
I did the above and my accounts still do not match.
I went to Settings > Messages > Send & Receive and made sure i had the correct icloud email then signed out and back into my icloud and that seemed to fix my problem
How do I make my iCloud and my iMessages match?
How do I get my iCloud and iMessage to match
How do I get my iCloud and iMessage to match
I don’t pay community anything, why should I ask questions from the people who are having the same problem I have? Can’t I apple or iMessages solve the problem??????
How do I create one account for my iMessage and iCloud account? Right now they are on two different accounts.
Can’t get my iCloud and iMessage together. It says that they are different accounts so how do I fix this?
i tried this and it still didn’t work
Please I want you to help me with my iMessage
How to sync my iMessages with my iCloud account?
