Apple TV app on M1 MacBook Air crashes when connected to TV via HDMI cable and dongle

Why does the Apple TV app on M1 MacBook Air (or Pro) crash when connected to my TV via HDMI cable and dongle?


When not connected to the TV, it plays fine. When I plug in my USB-C to HDMI dongle and connect my laptop to my TV, the app flashes and closes or just freezes before closing.


I’m guessing apple doesn’t want any screen mirroring going on for copy right purposes or maybe just want to force people to buy the Apple TV 4K box thing. Is there a work around?

Posted on Oct 30, 2022 7:19 PM

Reply
1 reply

Nov 2, 2022 9:21 AM in response to SanjoAA

Hello SanjoAA,


Thanks for posting in Apple Support Communities. So far, you've tried some great steps and have isolated this to the connection with your TV. In this case, let's test another cable, adapter and even TV if there is one available. Also, are you able to play content on other apps on your TV using this MacBook Air connection? These answers will narrow things down further.


If this only happens with Apple TV, try the applicable tips from If an app freezes or quits unexpectedly on Mac - Apple Support. For your convenience, those steps are as follows.

• If an app doesn’t quit as expected or it’s unresponsive, you can force quit the app (you may lose unsaved changes). Choose Apple menu  > Force Quit, select the app in the dialogue that appears, then click Force Quit.
• If the app quit, reopen it by clicking Reopen in the dialogue that appears.
• Restart your Mac by choosing Apple menu > Restart.
Check for updates to your software.
• Disconnect any peripheral devices you just connected (for example, a printer). They may not be compatible with your version of macOS.
• Uninstall any app plug-ins or enhancements from other manufacturers.
If you recently updated the app or macOS, a plug-in or enhancement you installed may no longer be compatible.
Diagnose problems with your Mac to learn whether hardware you installed, such as additional memory, is incompatible, improperly installed or defective.

Take care.

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Apple TV app on M1 MacBook Air crashes when connected to TV via HDMI cable and dongle

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