You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

All streaming video blank screen with audio

Upgraded to macOS Ventura, all streaming services videos go black screen with just audio playing.


The same happens for Safari, Chrome and Firefox. This includes Netflix and Amazon Prime Video services.


I can't use any of these services.

Tried clearing caches and cookies for all browsers, but no help. Any idea if there is a setting from macOS which might be causing this?

Posted on Oct 31, 2022 3:07 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2022 5:16 AM

Turns out this was an issue with the browser's hardware acceleration setting when disabled everything worked fine.

2 replies

All streaming video blank screen with audio

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.