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ipad won't receive texts or facetime

I have an ipad mini 5th generation with cellular connection. SW v15.7.1.

I can send both texts and facetime over the cellular connection, but do not receive texts or facetime links. I receive and send data OK. I get email, utube, etc.

Any ideas?

iPad mini 5, iPadOS 15

Posted on Oct 31, 2022 5:17 PM

Reply
2 replies

Nov 2, 2022 4:16 PM in response to tuneto440

Hello tuneto440,


Thank you for reaching out to Apple Support Communities.


Let's go ahead and restart your iPad.


"How to restart an iPad without a Home button

  1. Press and hold either volume button and the top button until the power off slider appears.
  2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
  3. To turn your device back on, press and hold the top button until you see the Apple logo."


More details can be found here: Restart your iPad


If the issue persist, can you provide a few more details? Were you able to receive texts and FaceTime links perviously? Also, when did you first notice this?


Cheers!




ipad won't receive texts or facetime

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