iPhone 12 black screen

Hey! Never had one issue with my iPhone 12 but a little while ago I was using it, put it to the side to watch a tv show and when I checked it again the screen was black but it will still ring, etc.

I’ve tried the volume up, volume down, power button that was suggested online but that’s not working.


HELP!!!

iPhone 12

Posted on Oct 31, 2022 9:05 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2022 9:30 PM

Gsb2973 Said:

"iPhone 12 black screen: Hey! Never had one issue with my iPhone 12 but a little while ago I was using it, put it to the side to watch a tv show and when I checked it again the screen was black but it will still ring, etc. I’ve tried the volume up, volume down, power button that was suggested online but that’s not working."

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Troubleshooting a Black iPhone Screen:

If you were updating, and it failed, then I'd say the iPhone is stuck in a boot loop.  So, refer to my user tip: How to Fix an iPhone in a Boot Loop - User Tip


No success?...

Try the Tips at these Apple Support Links:






2 replies
Question marked as Top-ranking reply

Oct 31, 2022 9:30 PM in response to Gsb2973

Gsb2973 Said:

"iPhone 12 black screen: Hey! Never had one issue with my iPhone 12 but a little while ago I was using it, put it to the side to watch a tv show and when I checked it again the screen was black but it will still ring, etc. I’ve tried the volume up, volume down, power button that was suggested online but that’s not working."

-------


Troubleshooting a Black iPhone Screen:

If you were updating, and it failed, then I'd say the iPhone is stuck in a boot loop.  So, refer to my user tip: How to Fix an iPhone in a Boot Loop - User Tip


No success?...

Try the Tips at these Apple Support Links:






Oct 31, 2022 9:24 PM in response to Gsb2973

Follow these steps, testing after each step:


If that didn’t work, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

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iPhone 12 black screen

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