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After moving from iOS 15.x to 16.1, incoming messages no longer trigger the familiar red badge on the Messages app icon. I've tried every conceivable combination of notification settings changes, restarted the phone, etc. (As others have seen with this issue, badges for calls and email do appear ... just not for messages.) FYI, I do not have Focus enabled.
iPhone SE, iOS 16
Hello Brad,
Thanks for posting in the Apple Support Communities. We're happy to look into this with you. We appreciate you letting us know what actions you've already tried out to help with this issue. Given the steps you've already taken, and the issue persists, contacting Apple Support to report this issue and have it investigated, would be your next step. You can contact an Advisor directly at Get Support.
Best regards.
Thank you. I did call and talk to an advisor for about an hour and a half. She tried everything (and then some), but she could not get the badge to show. Ultimately she told me to wait it out and hope for a future bug fix.
Messages badges missing after upgrade to iOS 16
