iPhone 15 badges not working no matter how the settings are set.

Brand new phone. Updated software for migration from older phone. Transfer was good.


However, badges aren't working for iMessage, messenger, instagram, X, Amazon etc. Mixture of iOS apps and third party.


Have turned on and off multiple times. Toggled the settings many times. Checked focus settings etc.


Nothing has fixed the problem. There isn't an iOS update to download.


Not sure where to turn.

iPhone 15

Posted on Sep 26, 2023 8:58 AM

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5 replies

Oct 3, 2023 12:46 PM in response to Mitch Johnson1

Welcome Mitch Johnson1,


This is something we can definitely assist you with, thanks for posting here.


Is it possible that you have Do Not Disturb or a Focus enabled on your iPhone? Here is how you can check: How to turn Do Not Disturb on or off on your iPhone - Apple Support. Since this feature can affect the way notifications are presented on your device, we want to have you double check and see if this setting could be contributing to the issue you're experiencing.


We hope that this information gets everything working again.


Many thanks!

Oct 3, 2023 1:00 PM in response to nathan430

Hello Nathan,


I checked all of the potential issues and there are no Focus or Do Not Disturb settings set to affect notifications. It is very random. Sometimes A badge will show. Other times it won't. Also noticing my email badge states 9 unread emails even when there is only 1 or fewer than 9 at any time.


I have tried various notification settings, turning badges on and off in every app I need them but there is simply no rhyme or reason as to why they don't work.

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iPhone 15 badges not working no matter how the settings are set.

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